Please read and agree to these terms and conditions before placing an order with 034Motorsport.

Warranty on 034Motorsport products

It is the intention of 034Motorsport to sell only quality products. We offer a 1-year warranty against defects in workmanship or materials, not extending to normal tear and wear or mis-use. You must provide us with a proof of purchase, defect or the result of wear or mis-use. Some products have less than 1-year warranty, inquire before ordering.

034Motorsport is not responsible for shipping costs associated with warranty claims, the customer is responsible for covering shipping costs to and from 034Motorsport, even in the event that a part is warrantied or deemed defective and replaced.

034Motorsport will only replace or repair warranty items, no refunds will be given. 034Motorsport or the product manufacturer will inspect or test all products prior to a warranty claim adjustment. This process may take up to 6 weeks. You must obtain an RMA number from either Customer Service or Technical Support prior to any return. All products we offer are warranted to be free from defects prior to installation. Any modification or improper use voids this warranty. This warranty does not cover installation. 034Motorsport shall be the final arbitrator in interpreting the extent and remedy of warranty.

034Motorsport warranties are not transferrable, and available to the original purchaser only, however if you do buy a 034Motorsport part second hand and have a problem with it, do contact us as we can typically arrive at a reasonable, fair solution.

Our Liability

034Motorsport, its partners or affiliates shall not be liable for any consequential, incidental and contingent damages arising from, but not limited to, the sale, transportation, installation, use or repair of its products. Customer shall be responsible in selecting a reputable installer with current liability insurance to cover any damage that may arise through installation of 034Motorsport products and/or your vehicle. 034Motorsport.s listing and any recommendation of facilities shall not constitute as a ground for any liability. Notwithstanding any other provision of this agreement, 034Motorsport.s maximum combined liability shall be limited to the payments made by the facilitator under this agreement for the specific product that caused the alleged damages.

Backorders

Backorders will be shipped when they become available. In order to secure the soonest available part, order may require prepayment.  Orders paid first will receive product first.

Special & International Orders

Special orders, 034EFI ECUs, harnesses, ECU packages, and fabricated parts must be paid in full, in advance and are non-refundable. All payments are made in USD. Foreign currency equivalent is determined by your creditor or bank, and may include surcharges. Shipping charges and any special handling charges will be added to the total. All duties and taxes applicable on the purchase are the responsibility of the customer. You shall keep a proof of your payment of duties and taxes and provide us with a copy when requested. You hereby grant the right to 034Motorsport to charge any unpaid duties and taxes presented to us by the shipper, including a $25 processing fee on your behalf.

Legal Notice

All equipment sold under the presumption that the purchaser will use it in accordance with applicable federal and any state laws in a manner that is safe and shall discontinue its use as conditions warrant. Equipment shall never be installed or used in a manner where it may interfere with safety or safety equipment. Do not install parts in the path of the airbag system or that hinder the function of seat belts!  034Motorsport products can be broken when excessive force is applied, or disassembled, and components can become loose from vibration or heat.

Customer Service

Available at (510)657-6707: Monday thru Friday 9:00 am to 5:00 pm Pacific Standard Time (PST).

Technical Support on 034Motorsport products

Call (510) 657-6707 and ask for technical support- Monday thru Friday 9:00 am to 5:00 pm Pacific Standard Time (PST). 034Motorsport highly recommends professional installation by a qualified automotive electrician or technician if applicable. Please review support documentation when available, contact us to find out if we offer support documentation if you have not received it. Phone support assumes basic installer knowledge and courteous communication.  Rude, insulting or belligerent callers will not be engaged; we refuse the right to receive phone support in these scenarios.

Dispute resolution

034Motorsport agrees to provide all reasonable methods to resolve any disputes or discrepancies, and you agree to contact us via our Customer Care toll-free number within 48 hours of any dispute. You also acknowledge and agree that you as the Authorized User or the Cardholder will not initiate any chargeback or claim procedure with our Merchant Bank or your creditor without obtaining a special confirmation number from us to verify that you provided us with the opportunity to resolve the claim or dispute, even if we were unable to provide a resolution.

Damaged Items

Inspect your parcel carefully. If you receive an item damaged, notify the delivery company immediately (for FedEx call 1-800-GO-FEDEX, for UPS call 1-800-PICK-UPS, for USPS go to www.usps.com). Do not discard any of the box, shipping label, packing material, or broken items. The delivery company must pickup the damaged goods and provide you with a claim number. You may provide us the claim number so we can follow up on the claim status . this may take up to several weeks. We are unable to send our replacement items until the claim is approved, or a payment is made for the 2nd shipment. We will issue a refund to your account promptly upon receiving reimbursement from the shipper.

Returns, cancellations and exchanges on 034Motorsport products

All orders placed on this website or over the phone with our sales representatives are final. The order may not be cancelled after confirming checkout and payment. There are no returns on 034Motorsport products, in certain conditions, within 30 days, we may consider offering store credit or an exchange, contact customer service.

3rd party products or services

034Motorsport sells valuable merchandise provided by 3rd party vendors for the benefit of its customers. Such items may be shipped from a different warehousing location, and may arrive in a separate package. Availability such items may be limited; items may be backordered from time to time. Please contact our customer service if you fail to receive such items in a timely manner. For any shipping damages, please follow the guidelines above.